Your Personal Data

Custom Airpods collects personal data on any user browsing, consulting and ordering on our Site, in particular through the use of cookies in accordance with current legislation.

This data collection takes place when the User:

creates an account
s' subscribed to the Custom Airpods Newsletter
places an order or a return request on the site
puts products in their shopping cart, using cookies functional (See paragraph “Cookies”), to allow him to finalize his purchase later
contacts the Customer Service of Custom Airpods by any means of communication made available to him such as email, etc.
participates in a promotional game/competition
browses the Site and consults articles
writes a comment or an opinion on an article
shares an opinion with a friend by sending an e-mail from an article file
shares an opinion via Facebook, Google + , Twitter, Instagram or Pinterest from an article file
fills out an information entry form, questionnaires on the Site
The data collected is necessary for the following processing:
Management and monitoring of commercial relations between Custom Airpods and the customer (in particular operations relating to orders, deliveries and returns, transactions, payments and invoices, complaints, etc.)
Sending commercial prospecting (see “Newsletters” paragraph)
Personalization of Site content, display of targeted advertisements, particularly on social networks.
Provision of sharing buttons for social networks
Implementation of promotional games
Production of measurement statistics audience and marketing studies
Prevention and fight against fraud when paying for the order

The User must complete all fields of the account creation form or any information entry form on the Site with the exception of fields displayed as optional, i.e. not reported with an asterisk. Optional information is collected by Custom Airpods and allows us to better understand the Users of the Site.

All information marked with an asterisk is mandatory. The User must respond.

Any failure to respond will result in the non-creation of an account or the non-validation of the information entry form.Custom Airpods will not respond to the User's requests.

The data collected is intended for the use of Custom Airpods. The data may be transmitted to banking establishments including Paypal, police services as part of legal and accounting requisitions.

The data may also be processed by subcontractors to whom Custom Airpods uses as part of the personalization of the contents of the Site, the shipping of orders, debt recovery, prevention and fight against fraud.


The User is informed that this automated processing of personal data has the subject of a declaration to the CNIL. In accordance with the amended Data Protection Act of January 6, 1978, the User has the right to access, rectify and delete data concerning him or her. The user can expressly object to the processing of their personal data. To do this, simply send an email with the subject “Right of access, rectification or opposition to the processing of my data” to the following address:

The User indicates his/her last name, first name and postal address. Their request must be signed and accompanied by a valid identity document bearing their signature. The User can specify the address to which the response should be sent.

Custom Airpods has a period of 2 months from receipt of the User's request to respond to it. At the end of this period, the Customer may contact the CNIL in the event of a negative response or lack of response from Custom Airpods.


Custom Airpods informs the User that their personal data may be transmitted to service providers located in the United States as part of the optimization of its advertising campaigns and in Canada, through the use by Custom Airpods of the Shopify CSM, for the edition of its site www< span> These service providers act in compliance with the European provisions relating to the protection of personal data of the “Privacy Shield” convention.Custom Airpods may transfer data related to the activities of the commercial relationship with the customer.


Custom Airpods retains data for a period of five years from the end of the relationship with the client or prospect. The time limit starts from either the last order, the last connection to the customer account, or the last call to customer service, or the sending of an email to customer service, or a click on a hyperlink an email sent by Custom Airpods, or the placing of products in the basket without completing the purchase, at the end of the five-year period. At the end of this period, the customer or prospect's data will be anonymized.

Nevertheless, information enabling proof of a right or a contract to be established, or retained for compliance with a legal obligation, may be archived in accordance with legal provisions. in force.


Custom Airpods informs the User that he can define, during his lifetime, guidelines relating to to the conservation, erasure and communication of his personal data after his death. These guidelines can be general or specific. The User may modify or revoke his instructions at any time. To do this, the User can contact Custom Airpods by email specifying the following subject “The fate of my data after my death”, at the following address:


When creating their account and subsequently managing their preferences via the “My account” section, the User can s subscribe to the Custom Airpods newsletter and thus choose to be informed at regular intervals of the offers offered on the Site. You can at any time adjust the information you wish to receive or unsubscribe by clicking on the link provided for this purpose located at the bottom of each newsletter. This link is also accessible on the Site in the “My account” section.


The postal address is necessary for the processing and management of orders as well as commercial relations between Custom Airpods and the customer.

Custom Airpods uses this personal data for commercial prospecting purposes. At any time, the customer has the possibility to object simply and free of charge on the Site in the “My account” section or by email.


The Identified User can subscribe to product alerts offered by Custom Airpods< span>. He can at any time unsubscribe from the alerts to which he has subscribed in the “My account” section.


This service allows the customer to leave a review on the Site for a purchased product and to share their experience. Published reviews are publicly accessible and available on the Site at any time. The customer authorizes Custom Airpods to publish and communicate his opinion on the product on the Site. The opinion must not constitute a message of a defamatory, insulting, tortious, vulgar, slanderous nature towards third parties, natural or legal persons, racist, inciting discrimination, damaging the honor/reputation of others , violent or pornographic, and more generally, not in compliance with current legislation.

As such, Custom Airpodsz reserves the right to delete any review that does not comply with the provisions mentioned above. In accordance with the Data Protection Act of January 6, 1978 amended by the law of August 6, 2004, you have the right to access, rectify and oppose data concerning you from which Z is the recipient. .


Definition of cookie

A cookie is a small text file which is placed or stored on your terminal (computer, tablet or mobile device) when you visit a website. The cookie allows a site to recognize you, help you navigate from page to page on a website, provides secure connections and remembers your preferences on future visits.

Custom Airpods uses cookies to recognize the User (customer or not) when connecting to the Site.

Deletion of cookies

The User can deactivate cookies stored on their terminal at any time. To do this, all they need to do is select the appropriate settings in their browser. However, this deactivation will result in preventing access to certain features of the Site allowing you to personalize the services offered by Custom Airpods.

The different types of cookies used

Strictly necessary cookies: these cookies allow you to navigate the Site and are essential for its proper functioning of the site. Their deactivation will cause difficulties in using the Site and will result in preventing access to certain features.
Functional cookies: these cookies allow you to remember your preferences and your choices in order to personalize your experience on the Site.
Performance and statistical cookies: these cookies collect information on how Users use the Site (the number of visits, the number of pages viewed, visitor activity) via the Google Analytics and Facebook analysis tools. These cookies also allow us to identify and resolve operational problems with the Site and improve it.
Advertising cookies: these cookies record information to send you personalized advertisements adapted to your interests. They also help us to count the activity of our advertising spaces, to measure the audience, etc.). For example, cookies linked to operations relating to targeted advertising, social network trackers generated by the sharing buttons of social networks such as Facebook, Twitter, Pinterest, Youtube, Google +, Instagram (Social Plugins).
Social network buttons: Custom Airpods provides Internet users with sharing buttons such as Facebook, Twitter (see paragraph “Social network plugins " below).
Managing cookies

For managing cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.

Deactivation of cookies via main browsers:

Internet explorer

1. In the “Tools” menu, select “Internet Options”
2. Then click on the “Confidentiality” tab
3. Click the “Advanced” button to bring up the “Advanced Privacy Settings” window.
4. Then check the “Ignore automatic cookie management” box, then select “Refuse” and save your preferences by clicking “OK”.

Mozilla Firefox
1. In the menu at the top of the page click on “Tools”, then “Options”
2. Select the “Privacy” tab
3. Configure the “Retention rules” menu, click on “use personalized settings for history”
4. Uncheck the “accept third-party cookies” box and save your preferences by clicking “OK”.

Google Chrome
1. In the menu, click on “Settings” then “Show advanced settings”
2. Select the “Confidentiality” tab then the “Content Settings” menu.
3. Check the “Block cookies and data from third party sites” box and save your preferences by clicking “OK”.

1. In the menu at the top of the page, click "Safari", then "Preferences"
2. Click on the “Confidentiality” tab
3. Uncheck the “Accept cookies” box and save your preferences.

Deactivation via an interprofessional platform

You can also connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. This European platform is shared by hundreds of advertising professionals on the Internet and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used in order to adapt the navigation of your terminal to the advertisements that may be displayed there:

Custom Airpods informs the User that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertising to be tailored to your interests.


Custom Airpods uses web beacons on certain pages of the Site which make it possible to count the number of visitors to the page. The information collected via these web beacons is anonymous and makes it possible to know the use of certain pages of the Site, in order to better assist Users of the Site.


The Site uses social network plugins such as Facebook, Instagram (Hereinafter “Social Networks” ). For example, if the User is connected to Facebook while browsing the Site, Facebook can directly link their visit to their Facebook user account even if the User has not used the share button. If the User interacts using the plugins, for example by clicking the “Like” button or leaving a comment, the corresponding information will be transmitted and stored on a Facebook server. They will be published on the User's Facebook account.

Custom Airpods does not manage the data collected by Social Networks via the buttons. The User must read the policy relating to the protection of personal data published by the Social Networks concerned, in order to know the methods of processing and use of the data collected by the latter as well as the configuration possibilities available to them. has the right to protect his privacy. If the User does not want the Social Network to link the information collected through Z to his Social Network user account, he must disconnect from the Social Network before consulting the Site.


Custom Airpods implements all the technical means in accordance with the rules of the art to maintain the integrity, security, confidentiality of the data and in particular to prevent them from being distorted, damaged, or from unauthorized third parties having access to them.


The data collected is also used as part of the prevention and fight against fraud, particularly bank card fraud.Custom Airpods reserves the right to verify the personal data communicated by the customer when placing the order and to adopt all measures deemed necessary to verify that the person whose bank account is debited is the one who placed the order, in order to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and/or address.

In the absence of a negative response from the customer, Custom Airpods reserves the right to cancel the order placed by the customer .


If you have an additional question about the protection of your personal information:< br>
Do not hesitate to contact us at the following address: